ABOUT US


Grange Medical Centre and Bartley Medical Centre are both family-orientated practices. We are committed to providing our patients with the best quality medical care in an environment that is warm, caring, safe, professional and respectful. We are a fully accredited practice with AGPAL. We pride ourselves in achieving and maintaining the highest level of patient care.

INFORMATION


REFERRALS

Referrals to a specialist may be made during the consultation. Standard referrals are valid for one year so please ensure you book an appointment before your referral runs out. Please call Specialist for Fees applicable.


AFTER HOURS

For all after hours home visits, please call 13SICK (7425)

If you are experiencing Chest Pain or for any other Emergency, please call 000


APPOINTMENTS

Appointments are necessary, and each appointment is for one patient only. At the time of booking, please advise of preferred GP. Alternatively, you may also book appointments online.


RESULTS

Sometimes your doctor will order investigations such as blood tests or x-rays. For confidentiality reasons, please book in for a return appointment to discuss the results. Results WILL NOT be given over the phone.


CONFIDENTIALITY

Your medical record is a confidential document. It is the policy of this practice to maintain security of your personal health information at all times and ensure this information is only available to authorized members of staff.


PRESCRIPTIONS

Prescriptions may be written during a consultation. If you need repeat prescriptions, we ask that you make an appointment to see one of our doctors, where the condition for which the prescriptions are written can be checked. Prescriptions will NOT be written without an appointment.


RECALL SYSTEMS

Our practice is committed to ongoing preventative care. You will receive reminder notices for health care services appropriate to your care. If you do not want this service please let the doctor know.


EMERGENCY

If your call is an emergency, please hang up and call 000


PATIENTS RIGHTS

Patients have the right to request the Doctor of their choice when available. Doctors can advise patients of appropriate health choices in order for them to make informed decision.


INTERPRETER SERVICES

If you require an interpreter please let us know when you book your appointment. We can book an interpreter via The Interpreter Services. This service is free of charge to patients who have a valid Medicare Card.


TELEPHONING YOUR DOCTOR

Any messages left for Dr’s will be passed on at the end of their sessions. It is advisable to book a Telehealth consult if you wish to speak with your Doctor via phone to discuss any of your medical needs.. Alternatively, you can email reception@grangemedicalcentre.com.au Or reception@bartleymedicalcentre.com.au. where one of our friendly staff will reply to your enquiry. Please note, for any referrals/ scripts or medical certificates you will need to book a telehealth consult with your preferred GP. (Conditions apply – you must have had a Face to Face visit with GP in the last 12 months to receive your rebate from Medicare)



We are a long established family practice who strive to give our patients the best care possible
agpal

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Grange Medical Centre

Tel: (08) 8235 9333
314 Military Road
Grange SA 5022

Bartley Medical Centre

Tel: (08) 8341 5666
83 Fairford Tce
West Lakes Shore SA 5020

© 2022. Grange and Bartley Medical Centres